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Frequently asked questions

Here are some common questions about our company.

Our company specializes in providing high-speed internet, mobile services, and customer support. We tailor our offerings to meet the unique needs of individuals and businesses, ensuring seamless connectivity and communication.

You can reach our customer support team by emailing support@freshtel.my, calling 03-9078 2963, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re dedicated to providing quick and effective solutions to ensure your satisfaction.

We offer a 30-day satisfaction guarantee for all services. If you're not happy, let us know, and we'll work to make it right.